Revolutionizing Medicine through Pharmacogenomics

Phone: (919) 465-0100 |

Safe Harbor Privacy Policy 

Gentris respects the privacy of its employees, its customers and visitors to its website and is committed to protect the Personal Information (defined below) that you share with us. Gentris makes reasonable efforts to protect your Personal Information. Gentris’ privacy program and data security activities are governed by this policy and other policies and procedures. With respect to Personal Information about individuals (“data subjects”) located in European Union (EU) countries, Iceland, Lichtenstein, Norway (the European Economic Area), and Switzerland Gentris also adheres to a self-regulatory program that complies with the Safe Harbor Privacy Principles set forth in the July 2000 agreement between the EU and the United States Department of Commerce (U.S-EU Safe Harbor Framework) and in the January 2009 agreement between the Federal Data Protection and Information Commissioner of Switzerland and the United States Department of Commerce (U.S.-Swiss Safe Harbor Framework).

For more information about the Safe Harbor Program, please go to

The term “Personal Information” as used in this Policy refers to information such as your name, birth date, e-mail address, mailing address, telephone number or IP address that can be used to identify you.  Generally, Gentris will not process your personal data without your consent.  However, we reserve the right, in exceptional circumstances to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.

Gentris collects, processes, and stores Personal Information for the following purposes:

  • Determining, evaluating, and implementing employment-related actions and obligations.
  • Designing, evaluating, and administering compensation, benefits, and other human resources programs.
  • Designing, evaluating, and implementing employment-related education and training programs.
  • Monitoring and evaluating employee conduct and performance.
  • Maintaining facility and employee security, and health and safety.
  • Collecting and storing customer information.
  • Maintaining business records relating to past, present, and potential customers, suppliers, contractors, joint venture partners, other business associates, and employees.
  • Conducting auditing, accounting, financial, and economic analyses.
  • Facilitating business communications, negotiations, transactions, conferences, and compliance with contractual and legal obligations.
  • Providing good and services, including clinical study services, to our customers.
  • Monitoring the website which includes engaging in communications.


This policy applies to Gentris Corporation (“Gentris”), and all of its subsidiaries and affiliates, and applies to all goods and services provided.


Gentris abides by the Safe Harbor Program’s data privacy principles with respect to transfers of Personal Information between the United States and member states of the European Economic Area and Switzerland. The privacy principles in this policy are based on the Safe Harbor Privacy Principles.


Gentris may obtain Personal Information from data subjects through the purposes identified above. At the time Gentris collects Personal Information from you, it will inform you of the purposes for which it collects and uses such information and how to contact Gentris with any inquiries or complaints. Gentris will not disclose Personal Information to third parties.


Gentris will offer you the opportunity to choose whether your Personal Information is to be (a) disclosed to a third party or (b) used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by you.


Gentris will take reasonable precautions to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Data Integrity

Gentris will not process your Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. To the extent necessary for those purposes, Gentris will take reasonable steps to ensure that Personal Information is relevant for its intended use, accurate, complete and current.


Gentris will provide you with reasonable access to your Personal Information that it holds and will undertake reasonable steps to permit you to correct, amend or delete that information demonstrated to be inaccurate or incomplete.

Transfer to Third Parties

When Gentris transfers information to a third party that is acting as an agent, before doing so it will ascertain that the third party either safeguards Personal Information consistent with this policy, is subject to the EU Directive 95/46/EC (the EU Data Protection Directive, U.S.-EU Safe Harbor and U.S.-Swiss Safe Harbor certification in the U.S by the third party, or by being subject to another European Commission or Swiss Commission adequacy finding).  Alternatively, Gentris may enter into a written agreement with such third party requiring that the third party provide at least the same level of privacy protection as required by the relevant principles of this policy. Where Gentris has knowledge that an agent is using or disclosing Personal Information contrary to this policy, Gentris will take reasonable steps to prevent or stop the use or disclosure.

Gentris will conduct compliance audits of its relevant privacy practices to verify adherence to this policy. Any employee that Gentris determines is in violation of this policy will be subject to disciplinary action.

Dispute Resolution
Any questions or concerns regarding the use or disclosure of Personal Information should be directed to Dawn L. Bordeaux, the Corporate Vice President, at or 919-653-5532. Gentris will investigate and attempt to resolve complaints regarding use and disclosure of Personal Information in accordance with the principles contained in this policy. For complaints that cannot be resolved between you and Gentris, Gentris has agreed to participate in the dispute resolution procedures of the panel established by the European Union data protection authorities, as well as cooperate and comply with the Swiss data protection authorities to resolve disputes pursuant to the Safe Harbor Privacy Principles.


When you browse our website, you do so anonymously. We do not automatically collect Personal Information, including your email address. We do log your IP address to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any Personal Information. We do use a standard technology called “cookie” to collect information about how you use the site. Please go to “Web Browser Cookies” below for more information. Gentris collects Personal Information when you ask to be included in an email or other mailing list, when you submit your personal information to Gentris for any other reason. When Personal Information is collected, we will inform you at the point of collection.

Server log files

Our server log files are stored in a secure location, and can only be accessed by specified employees of Gentris. This information is kept indefinitely for historical purposes. This information is used to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for aggregate use.

Information submitted through the website
In some areas of our website you are offered the opportunity to submit Personal Information.  Our website also contains forms for completion and submission, such as on our Contact Us page.  Information submitted via these forms will be used for the purposes described on the page containing the form. You may expect that information submitted will be shared with the appropriate Gentris employees and agents necessary to take action on the information or request submitted. For example, resumes and information related to those seeking employment will be shared with the staff of the Gentris Human Resources Department and other Gentris employees involved in the hiring process.

Information security

Gentris takes every precaution to protect Personal Information.  The servers that store Personal Information are in a secure environment, in a locked facility. The website is not intended or designed to attract children. We do not collect information or data on our website from children under the age of 13 nor do we desire to receive any information or data from children who visit our website.


Legal disclaimer
Gentris will not transfer your Personal Information to third parties without your consent, except under limited conditions. Though we make every effort to preserve data subject privacy, we may need to disclose Personal Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.  If you choose to provide us with your Personal Information, we will only transfer that information with your permission.

Business transitions
In the event Gentris goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, Personal Information will, in most instances, be part of the assets transferred.  Notification via a notice on our website prior to a change of ownership or control of Personal Information will be made. If as a result of the business transition, the Personal Information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.


This website contains links to other sites. Please be aware that we, Gentris, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects Personal Information. This policy applies solely to information collected by this website.


Please note that this policy may be amended, from time to time. If we decide to change our privacy policy, we will post those changes to this policy, and other places we deem appropriate so our data subjects are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Any such changes will comply with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework.


By using the website, you agree to the terms and conditions set forth herein. Furthermore, you acknowledge and agree that the documents and articles contained on the website are the property of Gentris and may contain copyrighted materials, proprietary trademarks and trade names of Gentris. No material from any website owned, operated, licensed or controlled by Gentris may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Commercial enterprises seeking to do business with Gentris should not submit unsolicited confidential or proprietary information to Gentris’ website. Gentris reserves the right to use or disclose unsolicited information for any purpose. Gentris makes no representations about the content and suitability of the information in the website for any purpose. The articles, information and works provided in the website are provided “AS IS”, WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, WHETHER CONTRACTUAL OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHERWISE. Gentris assumes no liability for the use or interpretation of information contained herein. Decisions based on such information are the responsibility of the data subject. Gentris is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on the website. If you do not agree to these terms and conditions, do not use the website.


For questions or suggestions regarding this policy, please contact us at:

Gentris Corporation
Attention:  Stacey O’Neill, Medical Director
133 Southcenter Court, Suite 400
Morrisville, NC 27560
Telephone:  919-653-5546
Fax:  919-465-0554